bee995 Privacy Policy
Your personal information is completely safe with us — find out clearly here how bee995 collects, stores, and uses your data.
Introduction and Scope
Purpose of This Policy
bee995 ("we", "our", "platform") provides a premium online betting and casino service for users in Bangladesh. This privacy policy tells you what types of information we collect while you use the bee995 website, why we collect it, and how that information is managed.
By registering with bee995 or using our services, you are agreeing to the terms of this privacy policy. This policy should be read together with our terms and conditions.
Types of Information Collected
Personal Identity Information
We collect the following information that you provide yourself at the time of registration or afterwards:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
- Residential address
Financial Transaction Information
The following financial information is required to complete deposit and withdrawal processes:
- bKash, Nagad, Rocket, or bank account number
- Transaction date, amount, and method
- Transaction reference number
- Withdrawal request history
Full card or account numbers are never stored.
Usage and Technical Information
Information collected automatically while using the bee995 platform:
- IP address and device type
- Browser type and operating system
- Website browsing history (within bee995)
- Gaming activity logs
- Session duration
Cookie and Tracking Information
bee995 uses cookies to improve the user experience. Cookies collect:
- Login session information
- Language and display preferences
- Source of site visit
- Gaming preferences and history
You can control cookies by changing your browser settings, though this may limit some features.
Purpose of Information Use
Why We Use Your Information
bee995 uses collected information for the following legitimate purposes:
- Account registration and identity verification
- Processing financial transactions and maintaining records
- Providing customer service and technical support
- Managing promotional offers and bonuses
- Enforcing responsible gaming policies
- Preventing fraud and unauthorized access
- Improving platform security and quality
- Meeting legal and regulatory obligations
Information Storage and Security
Security Measures
bee995 uses industry-standard technology to keep your information secure. Our security measures include:
- 256-bit SSL encryption technology
- Encrypted data storage servers
- Regular security audits and testing
- Restricted staff access controls
- Two-factor authentication facility
Data Retention Period
We retain all your information for as long as your account is active. Even after an account is closed:
- Financial transaction records are retained in accordance with legal obligations
- Identity verification information is kept for a defined period
- Technical logs are generally deleted within 90 days
- Information may be retained for an extended period if required by law
Information Disclosure and Sharing
When and With Whom Information Is Shared
bee995 may share your personal information with third parties in limited circumstances and under strict agreements:
Payment Processors
Necessary information is shared with the relevant payment providers to complete transactions via bKash, Nagad, Rocket, and bank transfer. These providers operate under their own privacy policies.
Technology Service Providers
Limited information is shared with trusted technology partners for game software, security systems, and platform operations. These partners work under strict confidentiality agreements.
Legal Authorities
We are legally required to provide information in accordance with valid orders from law enforcement agencies or the judiciary in Bangladesh. This also applies in cases of investigating fraud or criminal activity.
Your Rights and Controls
Your Rights Regarding Your Data
As a bee995 user, you have the following rights:
Right to Access Information
You may request details of the information we hold about you at any time. Submit a request through the support team or directly by email.
Right to Correct Information
If your profile contains incorrect or outdated information, you may request that it be corrected. Corrections will be made after identity verification.
Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you may opt out at any time. This can be done through account settings or via support.
Right to Close Your Account
You may request to close your bee995 account at any time. However, some information will remain stored for a defined period due to legal obligations.
Minor Protection Policy
Age Verification and Protection of Minors
bee995 strictly refrains from providing services to anyone under the age of 21. We confirm age during registration and through the identity verification process.
If we become aware that information has been collected from a minor, that account will be suspended immediately and all related information will be securely deleted.
Third Parties and External Services
External Services and Liability
The bee995 platform uses technology from various game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming). These providers may collect certain technical information in accordance with their own privacy policies.
For payment services, bKash, Nagad, and Rocket operate according to their own policies. bee995 is not responsible for the data management practices of these third parties.
We recommend that you read the privacy policies of these services before using them.
Policy Changes and Updates
Process for Updating the Privacy Policy
bee995 may review and update this privacy policy from time to time. For significant changes, we will:
- Send a notification to your registered email address
- Display a clear notice on the website
- Record the date of the change as the "Last Updated" date
If you continue using bee995 after any changes, it will be assumed that you have accepted the new policy. We therefore recommend checking this page regularly.
Responsible Gaming and Data Protection
The Role of Information in Responsible Gaming
bee995 places the highest priority on responsible gaming. To this end, we use information about your gaming activity to:
- Identify unusual gaming patterns
- Keep self-exclusion features active
- Help manage deposit and betting limits
- Recommend support when needed
To learn more, visit our Responsible Gaming page.
Contact Us
Get in touch for any privacy-related questions
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to make a request regarding your information — please contact us.